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Home >> Generated from JAN's SOAR Information System on 10/19/2017 9:16:08 PM.

Interactive Voice Response System (IVRS) with TTY

An Interactive Voice Response System (IVRS) is an automated telephone system application that prompts callers with recorded messages and options. The system processes input from the caller; it then responds with automated information or connects the caller with a customer service representative.

Some Interactive Voice Response System (IVRS) have been designed to provide access to callers who use a TTY/TDD device.

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