Illinois Department of Insurance
The state insurance department receives, researches, investigates, and resolves individual consumer complaints against insurance companies, agents and brokers. The Department provides educational materials and assistance for consumers regarding insurance questions and coverage provisions.122 S. Michigan Ave.
Chicago, IL 60603
Toll Free: (866) 445-5364
Local: (312) 814-2420
Fax: (312) 814-5416
General Contact: DOI.InfoDesk@illinois.gov